Refund policy
🛍️ ALL SALES ARE FINAL
All purchases are final sale. Mamasita Boutique does not accept returns or exchanges due to:
- Change of mind
- Incorrect size selected by the customer
- Color preference
- Fit or style preference
- Personal preference
- Items that have been worn
- Items that have been washed
- Items damaged after delivery
Because our collections are curated in limited quantities, we are unable to accept returns or exchanges for these reasons.
💳 STORE CREDIT
If an issue is confirmed to have been caused by Mamasita Boutique, an appropriate resolution will be provided for the eligible item.
This may include store credit or a replacement, depending on the situation.
Store credit is valid for 30 days from the date it is issued. Store credit is not redeemable for cash and cannot be transferred.
📦 DAMAGED / INCORRECT ITEMS
If your order arrives:
- Damaged or defective
- With the wrong item
- With the wrong size/color due to an error on our end
- Missing an item
Please contact us within 48 hours of delivery at mamasitaboutique@yahoo.com with your order number and clear photos/videos of the issue.
Requests submitted after 48 hours may not be eligible for a resolution.
🚫 NO REFUNDS
Mamasita Boutique does not issue cash refunds or refunds to the original payment method for change of mind, incorrect sizing, color preference, fit, or personal preference.
If the issue is caused by an error on our end, we will determine the appropriate resolution, which may include store credit or replacement.