Shipping policy

📦 SHIPPING POLICY

At Mamasita Boutique, we carefully prepare each order with love before it makes its way to you. 💕

🛍️ PROCESSING TIME

Orders are typically processed and shipped within 2–4 business days after your order is placed.

Please note that processing time is separate from shipping/transit time.

During launches, promotions, holidays, or periods of high order volume, processing may take a little longer. If there is a significant delay, we will do our best to communicate with you.

🚚 SHIPPING TIME

Once your order has been shipped, you will receive a shipping confirmation with tracking information.

Estimated delivery times depend on the shipping carrier and destination. Shipping times are estimates and are not guaranteed.

Mamasita Boutique is not responsible for delays caused by the carrier, weather, holidays, natural disasters, or other circumstances outside of our control.

📍 SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Mamasita Boutique is not responsible for orders shipped to an incorrect address provided by the customer.

If you realize that you entered the wrong address, contact us immediately. We will do our best to assist you before the order is shipped, but we cannot guarantee that changes can be made once an order has been processed.

📦 LOST / STOLEN PACKAGES

Once a package has been handed over to the shipping carrier, Mamasita Boutique is not responsible for packages that are lost, stolen, marked as delivered, or delayed by the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the carrier directly and/or your local delivery service.

If your package appears to be lost in transit, contact us so we can help you work through the situation.

💕 DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, incorrect, or missing an item, please contact us within 48 hours of delivery at mamasitaboutique@yahoo.com with: